Dials purchased through 3rd Party sites must be serviced by the reseller and are subject to said companies return policy. i.am+ is not liable for any product sold through 3rd Party sellers and items sold through their sites are not subject to our warranty. i.am+ will only offer support and warranty replacements on dial devices that were purchased with a two year contract directly through Three. All replacements, repairs, refunds, and exchanges must be done through said 3rd Party.
If your device what purchased directly through Three, please contact our support center.
Click here for further details on our dial warranty.